Agents that do the busywork
Our agents take the busywork off your team — on the phone and in the chart. They answer calls after hours, work the callbacks, and close the loops, and they post discrete data into your EHR. Every action lands on a clipboard your team can see.
Three agents, real work
These aren't chat toys. Each agent does real work on the same Clipboard backbone your team already uses, then escalates to a human when a human is needed.
Receptionist (after-hours + escalation)
Answers the phone when your front desk can't, triages what's urgent, and escalates to a real person when it matters. Every call becomes a clipboard your team can act on in the morning.
- Answers after-hours and overflow calls
- Triages urgent vs. routine
- Escalates to a real person on call
- Turns every call into a clipboard
Outbound agent (in testing)
In testing now: outbound calling tasks driven by what's already on a clipboard — follow-ups, callbacks, and coordination. The agent works from the same documentation backbone your team uses, so nothing falls through the cracks.
- Follow-up and callback calls
- Coordination tasks tied to a clipboard
- Works from the documentation backbone
- Results land back on the clipboard
Soft handoff
When an inbound receptionist call needs a human, the agent hands the caller off smoothly to the provider or care team — with the context already captured, so no one starts from scratch.
- Inbound call routed to the right person
- Context handed off with the caller
- Smooth transition to provider or team
- No repeating the story
They work in your EHR — not just on the phone
The same agent layer that runs your front office also does the in-chart busywork: posting diagnosis codes into your EHR today, with vitals and select orders in testing now. How much depends on your integration, and it keeps growing.
See how Ambient Scribe does the clicksTag Phin on any clipboard
Phin is the AI assistant built into Ambient Scribe. The same Phin that helps build your note templates can be @-mentioned on any clipboard — ask it to look something up, draft a message, or post work back into the chart, and it does the task right there on the clipboard your team already works from.
See the ClipboardEvery call becomes a clipboard
Agents don't live in a silo. Every interaction lands on a Clipboard — the same documentation backbone your providers and care teams work from. That's how an after-hours call, an outbound follow-up, and a soft handoff all stay connected to the patient and the work.
- Inbound and outbound calls captured as clipboards your team can review and act on
- Escalation to a real person built in — agents know when to bring a human in
- Soft handoff carries the context with the caller, so no one starts from scratch
Every agent interaction → a Clipboard your team can act on
Included in the enterprise package
Agents come baked into the enterprise license — there's no separate agent line item. You bring your own keys and pay only the underlying usage (voice and telephony) you actually use, the same way you control the rest of your AI cost. Flat enterprise licensing, your keys, your control.
See the agents at work
Watch the Receptionist answer, triage, and escalate — then turn the call into a clipboard. We'll walk you through how the agents fit your practice.