Ambient Scribe

Meet the Outbound Agent

It doesn't just answer the phone — it picks it up and dials. Your AI secretary, making the calls for you.

"Episode two answered the call. This one makes it."

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Ambient Scribe

It starts with a job on a clipboard

Some work doesn't come to you — you have to reach out. Often the request arrived through the receptionist in the first place; now there's something to do about it.

📋 After-hours request · 9:14 PM

A task is waiting — and it needs a phone call.

📞 Outbound needed

▶

💊

Medication refill

A patient asked after hours — call them back

🏥

Pharmacy coordination

A pharmacist needs an answer

🩹

Discharge follow-up

Check in on someone who just went home

↪︎ Ties back to Episode 2 — the receptionist takes the call in; the outbound agent takes it out.

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01

Ambient Scribe

Tell it what to do — in plain language

No scripts to build, no menus to configure. You task it the way you'd ask a great assistant, and it goes and does it.

🧑‍⚕️ You, to the agent

"Call this patient about their refill. Mention we need a current pharmacy. If you don't get a clear answer, come back to me and I'll call them myself."

▶

📞

Placing the call…

Dialing the patient now.

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02

Ambient Scribe

The soft handoff — it brings you in

The best part: it can get the person on the phone, then patch you into a call that's already warmed up. The receptionist now works in both directions.

1

It dials out and gets the patient on the line.

2

It pings you — "time to join the call."

3

You're patched in on your cell, to a live, warmed-up call.

4

A warm handoff — it introduces you, then steps aside.

🧑

Patient

🤖

bridges

📱

You

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03

Ambient Scribe

Run your follow-ups from the car

🔜 Coming soon

You won't even need a screen. You'll call the agent yourself — it recognizes your number, confirms it's really you with a quick code, then takes the job by voice.

📲

Incoming: you

number recognized

🔢

Confirm it's you

A quick code — or a passcode from your profile

🤖 The agent

"Hi — I've got you. What would you like me to take care of?"

▶

🎙️

"Get so-and-so on the phone…"

Task it out loud — no app needed

💬

"…tell them this…"

Deliver a message, or gather an answer

🔁

"…transfer them to me when ready."

It sets up the handoff for you

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04

Same backbone. Now it reaches out.

Every call's audio and transcript append to the same clipboard the task came from — one continuous thread, not a pile of disconnected calls.

📞 Receptionist · inbound📲 Outbound agent · outbound🎙️ Audio + transcript on the clipboard

An add-on module — billed per clinic, with calling minutes and transcription included.

Ambient Scribe · by